- We accept returns and exchanges on products within a 10-day period following the delivery date.
- We accept returns on damaged products due to manufacturing defects within 10 days of the delivery date.
- We will refuse returns for which products are not in their original state, in their original package, and with their original tags.
- All shipping costs derived from returns are the customer’s responsibility and will be deducted from the refund.
- If, upon a return, the initial order was less than $99, the shipping fees paid by Dek Hockey Town will not be refundable.
- Returns resulting from order mistakes made by Dek Hockey Town while shipping the wrong products will also be accepted within the 10-day period following delivery.
- You can return products purchased online directly in-store as long as the return timeframe is respected. The processing of a refund can take up to 2 business days after delivery of your package to our flagship store.
If authorized, print your return label by clicking on the link below